Help & support

Disability Information

• Disability Discrimination Act (DDA)

  The Disability Discrimination Act applies to all employers and everyone who provides a service to the general public. Here we you can find details about the legislation in place to promote civil rights for disabled people.

  Tell me more about Disability Discrimination Act (DDA)

• Rights of Disabled People

  In this section you can find relevant details of your rights as a disabled person in different aspects of everyday life from your employment, to your rights in health services and education.

  Tell me more about Rights of Disabled People

• Employment Support

  This page offers advice and guidance to disabled people who are seeking employment as well as those that are currently employed.

  Tell me more about Employment Support

• Education & Learning Support

  This page offers advice and guidance to disabled people who are currently or seeking to be engaged in education from primary all the way through to higher education.

  Tell me more about Education & Learning Support

• Financial Support

  There is a wide range of disability-related financial support out there including benefits, tax credits, payments, grants and concessions. Here you can find a general overview of the kind of support available to you.

  Tell me more about Financial Support

• What is the Disabled Students' Allowance

  What you need to know about the DSA. Find out information about funding for students with disabilites. What sort of student finance is available if you are a disdabled student and how do I get this student finance?

  Tell me more about What is the Disabled Students' Allowance

Product Support

• Microsoft Office 2007

  Microsoft Office Diagnose & Repair, Microsoft Office Safe Mode & Uninstalling Office 2007

  Tell me more about Microsoft Office 2007

• Microsoft Internet Explorer 7

  Resetting Internet Explorer 7, Temporarily Disable All Installed Browser Toolbars & Add-Ons & Deleting Temporary Internet Files

  Tell me more about Microsoft Internet Explorer 7

• Microsoft Windows XP

  Verifying Antivirus & Spyware Software Is Up To Date & Windows System File Check Tool

  Tell me more about Microsoft Windows XP

• Microsoft Windows Vista

  Verifying Antivirus & Spyware Software Is Up To Date & Windows System File Check Tool

  Tell me more about Microsoft Windows Vista

• Dragon NaturallySpeaking

  Repairing Dragon NaturallySpeaking voice files in Windows Vista, Repairing Dragon NaturallySpeaking voice files in Windows XP & Dragon NaturallySpeaking 10 Service Pack 1 Details.

  Tell me more about Dragon NaturallySpeaking

• Common Printer Issues

  Uninstalling Your HP Multifunction Printer & Printer Won’t Stop Printing a Test Page

  Tell me more about Common Printer Issues

• Why textHELP Read&Write - what will it do for me?

  Learn all about textHelp Read&Write - Standard, Gold and Mobile as well as Mac

  Tell me more about Why textHELP Read&Write - what will it do for me?

Invate Skillsheets

• What is a Skillsheet?

  Skillsheets are fully accessible PDF documents that give easy to follow step by step guides to make your computer more accessible.

  Tell me more about What is a Skillsheet?

• Accessibility Features in Adobe Reader 8

  Some people may have difficulty reading text in a PDF. You can easily alter the way text is displayed in Adobe Reader 8 and use text to speech feedback.

  Tell me more about Accessibility Features in Adobe Reader 8

• Changing Colours in Windows Vista

  Changing background colors in Windows may make it easier for some people to read text, while others will just prefer to read text on a colored background.

  Tell me more about Changing Colours in Windows Vista

• Changing the Appearance in Internet Explorer 7

  Some websites use text which many people would find difficult to read. The appearance of text can be altered in IE7.

  Tell me more about Changing the Appearance in Internet Explorer 7

• Changing the Screen Display in Windows Vista

  Changing the screen display can enlarge the appearance of items and text on your computer making it easier to read.

  Tell me more about Changing the Screen Display in Windows Vista

• Filter Keys - Tuning the Keyboard Response

  Some people may have difficulty using a standard keyboard. They may accidentally hit the wrong key or hold a key down too long so that they get a string of unwanted characters. Filter keys changes the keyboard sensitivity which can remove these problems.

  Tell me more about Filter Keys - Tuning the Keyboard Response

• Improving Usability in Internet Explorer 7

  There are a number of features in Internet Explorer 7 which can be disabled with the result of improving the usability and accessibility of some webpages.

  Tell me more about Improving Usability in Internet Explorer 7

• Inserting Footnotes and Endnotes into your Work

  When writing a document it may be necessary to add a note to the text without disrupting the flow of the text. Inserting Footnotes and Endnotes in to your document is made simple with Word 2007.

  Tell me more about Inserting Footnotes and Endnotes into your Work

• Making Text Easier to Read in Windows Vista

  Some people may find the menus and window fonts too small to read clearly. These can easily be enlarged in Windows Vista by choosing a larger scale.

  Tell me more about Making Text Easier to Read in Windows Vista

• Making Text Easier to Read in Word 2007

  Some people may have difficulty reading text in a Word document. You can easily alter the way text is displayed in Word 2007 through a number of options.

  Tell me more about Making Text Easier to Read in Word 2007

• Mouse Keys - Using the Keyboard as a Mouse

  Many people find using a standard mouse difficult. One way to help may be to press keyboard keys to control the mouse. With Mouse Keys enabled, you do not need a mouse plugged into your computer; you can use a numeric keypad instead.

  Tell me more about Mouse Keys - Using the Keyboard as a Mouse

• Inserting Equations and Symbols using Word 2007

  When writing a document in which you have to include mathematical equations, functions and symbols use the Equation Editor in Word 2007 to allow you to do this with ease.

  Tell me more about Inserting Equations and Symbols using Word 2007

• Auto Text in Word 2007

  AutoText enables you to cut down on keystrokes by saving commonly used words or phrases, and then being able to add those words or phrases to your document with just one click. This can be useful to many people who may find typing difficult.

  Tell me more about Auto Text in Word 2007

• Adding Styles in Word 2007

  Adding Styles to a document will improve the accessibility of the document when it is being viewed on screen, and will make navigating and inserting a contents table quicker and easier.

  Tell me more about Adding Styles in Word 2007

• Creating a Contents Page in Word 2007

  When working on a document, it may be helpful to add a contents page.

  Tell me more about Creating a Contents Page in Word 2007

• Highlighting Text in Word 2007

  The highlight tool in Word 2007 allows you to highlight sections of your document in a variety of colours. Key points or headings can be made to stand out from the rest of the document. This can be very useful for making notes on a document.

  Tell me more about Highlighting Text in Word 2007

• Inserting Citations and a Bibliography in Word 2007

  When writing a document in which you have referenced another persons work, you are required to Reference or Cite them correctly. This feature in Word 2007 will help you store your references and create a Bibliography reflecting your references.

  Tell me more about Inserting Citations and a Bibliography in Word 2007

• Using the Quick Access Toolbar in Word 2007

  The new interface in Word 2007 can be difficult to navigate as it is very different to previous versions of Word. Adding commands to the Quick Access Toolbar at the top of Word 2007 can allow quick and easy access to commonly used tasks.

  Tell me more about Using the Quick Access Toolbar in Word 2007

• Using Spelling Options in Word 2007

  Word’s spelling options can help when composing and proofing your work. The Spell Check tool also has a useful feature called AutoCorrect. This can support someone who struggles with spelling and repeatedly spells the same word incorrectly.

  Tell me more about Using Spelling Options in Word 2007

• Text Wrapping in Word 2007

  Text Wrapping removes the need for scrolling left to right when a user has zoomed in on the document by a large factor. This is more convenient for a person who needs to enlarge text on-screen and can also cut down on mouse use.

  Tell me more about Text Wrapping in Word 2007

• Using the Outline Feature in Word 2007

  The Outline View in Word 2007 can help to easily organise and plan work. It is also a great way of making quick notes or planning revision.

  Tell me more about Using the Outline Feature in Word 2007

Common Questions

• Invate Website FAQ's

  Can you tell me my log-in details over the phone? Is this a secure site? I have forgotten my password? How do I activate a quote? How do I change the text size of the website?

  Tell me more about Invate Website FAQ's

• Delivery and Training FAQ's

  When shall I expect my delivery? I have been allocated training with my equipment how does this work? Where do I complete my training?

  Tell me more about Delivery and Training FAQ's

• Technical FAQ's

  My laptop is not charging. How can I fix this? My printer has stopped working and will not print any documents?

  Tell me more about Technical FAQ's

• Known Issues & Future Enhancements

  Invate keeps an up-to-date list of Known Issues & Future Enhancements relating to the website.

  Tell me more about Known Issues & Future Enhancements

• Your DSA Order with Us

  Now you have made contact what happens next. This section will expain what we do to ensure that you have a worry free relationship with Invate.

  Tell me more about Your DSA Order with Us

Special Offers

• TextHelp Discount OfferPage

  View this article if you want to learn about the special offers we have on TextHelp products.

  Tell me more about TextHelp Discount OfferPage

Useful Info

• BulletProof InfoPage

  How do we protect your computer system and also your files?

  Tell me more about BulletProof InfoPage

• Dr Roger Makepeace – Special Advisor

  A bit of information about Dr Makepeace's role at Invate.

  Tell me more about Dr Roger Makepeace – Special Advisor

• Dr John Welch – Special Advisor

  A bit of information about Dr Welsh's role at Invate.

  Tell me more about Dr John Welch – Special Advisor

• Assistive Technology Training School InfoPage

  Find out more about Invate's Assistive Technology Training School and Multiple Intelligences.

  Tell me more about Assistive Technology Training School InfoPage

• Dolphin - Flexible Licence Terms

  Flexible licenses that cover more than one school in your LEA?

  Tell me more about Dolphin - Flexible Licence Terms

• Dolphin - Licence Terms

  UK School and Home Licence Terms and Conditions.

  Tell me more about Dolphin - Licence Terms

• Schools & Colleges InfoPage

  Where can you find the right technology, the right information and the best prices to allow you to support any students you may have with learning difficulties or physical impairments.

  Tell me more about Schools & Colleges InfoPage

• Invate's Fantastic Filtering InfoPage

  Read more about Invate's filtering tool and how it can benefit you.

  Tell me more about Invate's Fantastic Filtering InfoPage

• SkillSheet InfoPage

  Find out more about our amazing set of multiple accessible SkillSheets - designed to help you customise your how you interact with your computer system. Best of all, they're FREE to download!

  Tell me more about SkillSheet InfoPage

• Assessor InfoPage

  What should Assessors know about using the Invate site and what we have to offer?

  Tell me more about Assessor InfoPage

• Jane's Case Study - Dyslexia

  Simple case study about Jane who has Dyslexia

  Tell me more about Jane's Case Study - Dyslexia

• Ben's Case Study - Post Trauma

  Simple case study about Ben who had suffered an car accident

  Tell me more about Ben's Case Study - Post Trauma

• Maureen's Case Study - Multiple Sclerosis

  Simple case study about Maureen who has Multiple Sclerosis

  Tell me more about Maureen's Case Study - Multiple Sclerosis

• DSA Complaints & Compliments

  If you have experienced a service you feel is either beyond or below what you would expect from, please let us know. This way we can do it more, or make sure it doesn't happen to someone else.

  Tell me more about DSA Complaints & Compliments