Help & support

Disability Information

• Disability Discrimination Act (DDA)

  The Disability Discrimination Act applies to all employers and everyone who provides a service to the general public. Here we you can find details about the legislation in place to promote civil rights for disabled people.

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• Rights of Disabled People

  In this section you can find relevant details of your rights as a disabled person in different aspects of everyday life from your employment, to your rights in health services and education.

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• Employment Support

  This page offers advice and guidance to disabled people who are seeking employment as well as those that are currently employed.

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• Education & Learning Support

  This page offers advice and guidance to disabled people who are currently or seeking to be engaged in education from primary all the way through to higher education.

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• Financial Support

  There is a wide range of disability-related financial support out there including benefits, tax credits, payments, grants and concessions. Here you can find a general overview of the kind of support available to you.

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Product Support

• Microsoft Office 2007

  Microsoft Office Diagnose & Repair, Microsoft Office Safe Mode & Uninstalling Office 2007

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• Microsoft Internet Explorer 7

  Resetting Internet Explorer 7, Temporarily Disable All Installed Browser Toolbars & Add-Ons & Deleting Temporary Internet Files

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• Microsoft Windows XP

  Verifying Antivirus & Spyware Software Is Up To Date & Windows System File Check Tool

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• Microsoft Windows Vista

  Verifying Antivirus & Spyware Software Is Up To Date & Windows System File Check Tool

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• Dragon NaturallySpeaking

  Repairing Dragon NaturallySpeaking voice files in Windows Vista & Repairing Dragon NaturallySpeaking voice files in Windows XP

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• Common Printer Issues

  Uninstalling Your HP Multifunction Printer & Printer Won’t Stop Printing a Test Page

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Invate Skillsheets

• What is a Skillsheet?

  Skillsheets are fully accessible PDF documents that give easy to follow step by step guides to make your computer more accessible.

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• Accessibility Features in Adobe Reader 8

  Some people may have difficulty reading text in a PDF. You can easily alter the way text is displayed in Adobe Reader 8 and use text to speech feedback.

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• Changing Colours in Windows Vista

  Changing background colors in Windows may make it easier for some people to read text, while others will just prefer to read text on a colored background.

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• Changing the Appearance in Internet Explorer 7

  Some websites use text which many people would find difficult to read. The appearance of text can be altered in IE7.

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• Changing the Screen Display in Windows Vista

  Changing the screen display can enlarge the appearance of items and text on your computer making it easier to read.

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• Filter Keys - Tuning the Keyboard Response

  Some people may have difficulty using a standard keyboard. They may accidentally hit the wrong key or hold a key down too long so that they get a string of unwanted characters. Filter keys changes the keyboard sensitivity which can remove these problems.

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• Improving Usability in Internet Explorer 7

  There are a number of features in Internet Explorer 7 which can be disabled with the result of improving the usability and accessibility of some webpages.

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• Inserting Footnotes and Endnotes into your Work

  When writing a document it may be necessary to add a note to the text without disrupting the flow of the text. Inserting Footnotes and Endnotes in to your document is made simple with Word 2007.

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• Making Text Easier to Read in Windows Vista

  Some people may find the menus and window fonts too small to read clearly. These can easily be enlarged in Windows Vista by choosing a larger scale.

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• Making Text Easier to Read in Word 2007

  Some people may have difficulty reading text in a Word document. You can easily alter the way text is displayed in Word 2007 through a number of options.

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• Mouse Keys - Using the Keyboard as a Mouse

  Many people find using a standard mouse difficult. One way to help may be to press keyboard keys to control the mouse. With Mouse Keys enabled, you do not need a mouse plugged into your computer; you can use a numeric keypad instead.

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Common Questions

• Invate Website FAQ's

  Can you tell me my log-in details over the phone? Is this a secure site? I have forgotten my password? How do I activate a quote? How do I change the text size of the website?

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• Delivery and Training FAQ's

  When shall I expect my delivery? I have been allocated training with my equipment how does this work? Where do I complete my training?

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• Technical FAQ's

  My laptop is not charging. How can I fix this? My printer has stopped working and will not print any documents?

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